A client who needs to move an appointment and can't do it easily ends up not coming, without warning. With ClaudIA they do it themselves by message, in seconds, and your calendar updates on its own.
Fewer no-shows and fewer phone calls to handle changes. The messages go out at a decent hour, between eight in the morning and nine at night, unless the appointment is so soon there's no time. And if somebody says they're running late, ClaudIA finds today's appointment and alerts the team there and then, so you can decide how to fit them in.
How it works
- Your client writes that they want to change or cancel their appointment.
- ClaudIA finds the booking, looks for another free time and makes the change in the same conversation.
- The freed slot offers itself to whoever was on the waiting list.
- If you make the change, from the calendar or on WhatsApp, ClaudIA tells them the new time; if you only change the stylist at the same time, it doesn't bother them.