In coastal areas, in cities with lots of people from elsewhere or near a border, some owners don't write in the local language. And someone who doesn't understand the answer doesn't book.
ClaudIA answers in the language it's written to in, with the same calendar and the same rules of your clinic. If you note the client's preferred language on their record, the automatic messages —the appointment reminder, the check-up reminder— reach them in that language whenever the template exists in translation.
You keep reading the dashboard in your language: every conversation is kept whole, just as it happened.
How it works
- ClaudIA detects the language of the message and answers in it.
- On the client's record you can note the language they prefer.
- Automatic messages go out in that language whenever the template is translated.
- Your dashboard stays in your language.
The family on holiday by the sea
An owner writes in English about his dog's check-up before going back home. ClaudIA answers in English, books them in for Tuesday and the reminder the day before also arrives in English.