More and more owners discover their clinic on Instagram: a photo of the team, a puppy on its first visit, a vaccination campaign. And they write there. That message lands in an inbox nobody looks at until the evening.
ClaudIA handles direct messages just like WhatsApp: same tone, same calendar and the same answers. Whoever asks about a photo ends up with an appointment, not with an «I'll get back to you tomorrow».
How it works
- You connect the clinic's Instagram account (professional or business).
- Direct messages arrive in the same inbox as WhatsApp.
- ClaudIA answers and books the appointment; you see the whole conversation in the dashboard.
The newly adopted puppy
Someone sees the clinic's post about a puppy's first visit and writes on Instagram on a Sunday. ClaudIA explains what that first consultation includes according to your list of services and books them in for Tuesday.