A message saying «my dog has eaten something strange» can't wait for someone to open WhatsApp between consultations. But a program can't answer it by saying what to do either: that's the vet's job.
ClaudIA does exactly its part: it takes the reason in the owner's own words, alerts your team at once and offers the first free appointment today. If the clinic keeps times aside for emergencies, it uses them. And if what they describe is the kind nobody doubts —hit by a car, not breathing properly—, it tells them in one sentence to call or come in now.
Out of hours, it gives the emergency phone number and address you've set —yours if you work 24 hours, or the hospital you work with— and leaves the alert noted so you see it when you open.
What it never does: ask about symptoms, say whether something is serious or can wait, or recommend a medicine or a home remedy. That conversation belongs to the vet, and ClaudIA takes it to them.
How it works
- You write your emergency number and whether you work 24 hours.
- If you like, you keep times of the day that are only offered for emergencies.
- When something is urgent, ClaudIA alerts the team with the exact reason and offers the first appointment.
- Out of hours, it gives your emergency number and leaves the alert for the morning.