A veterinary clinic's phone rings just when nobody can pick it up: the team is in a consultation, in surgery or holding an animal on the table. And someone calling for a vaccine or a check-up doesn't leave a message: they try the next clinic on the list.
ClaudIA answers with a natural voice, explains the services and opening hours you've published, checks the real free times and books the appointment during the call itself, in the same calendar as WhatsApp. The caller hangs up with their time, not with a «please call back later».
If the caller describes something that may be urgent, ClaudIA does the same as in writing: it gives them the first free time today and alerts your team at once, with the reason exactly as they said it. It doesn't ask about symptoms, doesn't say whether something can wait and doesn't talk about medication: that conversation belongs to the vet.
Your number doesn't change: you forward the calls you can't take —all of them, or only when the line is busy or you're closed— and ClaudIA takes care of them. Your team answers the phone when it can; she answers when it can't.
Voice calls are available today for clinics in Spain, because the number calls are forwarded to is Spanish. WhatsApp, Instagram, the calendar and the vaccine reminders work the same in every country from day one.
How it works
- You switch on forwarding from the clinic's phone with a code from your carrier: no change of number and nothing to install.
- ClaudIA talks with a natural voice and books against the real calendar, during the call.
- If something is urgent, it offers the first time today and the alert reaches your team at once, in the caller's own words.
- Every call is left in your dashboard with its summary and transcript.