New software always brings questions: how to put a room on a service, why a time isn't being offered, how to change the reminder text. The worst thing that can happen is having nobody to ask.
With ClaudIA support is included in the fee and handled by people. You open it from your own dashboard, every request keeps its history and the answer reaches you right there.
You also have a setup assistant that takes you step by step and a help centre with short guides to the most common questions, so you can sort out the simple things without waiting for anyone.
How it works
- You open the request from the dashboard, in your own words.
- A person on the team answers and the reply stays in the history.
- The setup assistant and the help centre are always at hand.
The X-ray room that didn't show up
Reception can't find how to assign the X-ray room to the radiograph. They open a request from the dashboard, get an answer with the steps and, while they're at it, a link to the guide for next time.